Munich Area, Germany
Senior Customer Operations
Information Technology and Services
Education
2004 — 2008
2008, european union studies
Experience
PTC July 2013 - Present
PTC November 2008 - June 2013
HP March 2008 - November 2008
HP November 2005 - February 2008
Superstar September 2005 - November 2005
Zara September 2004 - October 2004
Schnecker van Wyk & Pearson January 2004 - April 2004
Skills
Human Resources, Project Planning, Business Intelligence, Windchill, PowerPoint, Software Project..., Team Leadership, SAP, Partner Management, Customer Satisfaction, Business Process, Performance Management, Siebel, Oracle Applications, Lotus Notes, ITIL, Customer Service, Business Planning, Management, Project Management, PDM, Telecommunications, Negotiation, Salesforce.com, MS Project, Business Analysis, Outlook, HTML, Product Lifecycle..., Change Management, Linux, Java, Training, Microsoft Office, Recruiting, CAD/CAM, CAD, HP, Business Development, Enterprise Software, Sales, Teamwork, English, Team Management, Solution Selling, Visio, Windows, Six Sigma, Program Management, Process Improvement