Geneva Area, Switzerland
Head IT Quality
Biotechnology
Education
Examination Institute for Information Science 2012 — 2013
ITIL Expert Certificate, Service Management
Examination Institute for Information Science 2010 — 2010
ITIL Service Manager certificate, Service Management
Project Management Institute 2008 — 2008
Project Management Professional Certificate, Project Management
Examination Institute for Information Science 2004 — 2004
Foundation Certificate, ITIL
Institut Superieur d'Informatique et Automatique de Lorraine 1994 — 1997
Masters, Computer Sciences, Honors
Université de Metz 1990 — 1994
Masters, Decision & Finance Mathematics
Lycee Fabert 1989 — 1990
Baccalaureat, Mathematics, Physics and Electronics
Experience
Etat de Genève December 2013 - Present
Alcon, a Novartis company October 2013 - November 2013
Laureate International Universities September 2012 - June 2013
Merck Serono March 2009 - August 2012
Philip Morris November 2002 - February 2009
Societe Nouvelle Ghanty Royal April 2001 - July 2002
CETREL June 1999 - March 2001
European Fund Administration (EFA) January 1998 - May 1999
Cargolux Airlines May 1997 - December 1997
French Air Force November 1995 - September 1996
Skills
Executive Reporting, Performance Management, Service Management, Data Analysis, Pricing Strategy, Statistical Modeling, Problem Management, Finance System..., Strategic IT Management, People Development, Stock Compensation, ISO 20000, Electronic Payment..., Structured Finance, Information Security..., ISO 27001, Customer Oriented, SAP R/3, IT Strategy, Strategic Communications, Biotechnology Industry, Information Governance, Business Process..., Incident Management, Bank Reconciliation, Coaching Staff, Core Banking..., Chemical Industry, Team Management, Project Management, Business Intelligence, International Retail, Compliance, Higher Education, Activity Based Costing, Consumer Goods..., Quality Management, Decision Support, SAP BW, Service Level Management, Department Budgeting, Stakeholder Management, Process Management, Program Management, Influence Without..., Iso 9000, Educational Technology, Pharmaceutical Industry, Chargebacks, Relationship Management