Ireland
Tier 3 Escalation at Microsoft
Information Technology and Services
Education
Université Paris-Est Marne-la-Vallée 2001 — 2003
Master in Information Technology, (Information Systems, enterprise networks, interactive multimedia and instructional technology).
Université Paris-Sorbonne 1998 — 2001
Bachelor's degree, History
Experience
Microsoft May 2014 - Present
Microsoft August 2013 - May 2014
Hewlett-Packard December 2010 - February 2013
HP November 2007 - December 2010
Hewlett-Packard July 2006 - November 2007
Armatis August 2005 - March 2006
Skills
Network Administration, 2008 R2, Tomcat, Maven, jQuery, Exchange 2010/2007/2003, Networking, PHP, Active Directory, Office 365, Microsoft Technologies, Python, DHCP, JSP, Android Development, 2008 Administration, Virtualization, Microsoft Exchange, Troubleshooting, IT Operations, HP, Firewalls, VMware ESX, Hyper-V, Windows Server, TCP/IP, SCCM, javascript, Eclipse, CAP, MySQL, Microsoft Certified..., Java, XML, Product Studio, vSphere, Cloud-based, Lync, Cloud Computing, IT Service Management, Group Policy, Blackberry Enterprise..., ITIL, Powershell, IIS, LAN-WAN, Windows 8, Windows 7, VMware, Technical Support