Utrecht Area, Netherlands
Process Manager
Telecommunications
Education
Delft University of Technology 1973 — 1979
ir., Telecommunication
Experience
KPN January 2009 - Present
KPN Telecom January 2007 - December 2008
KPN Telecom 1995 - 1996
KPN May 1979 - August 1983
Skills
Process Improvement, Network Design, IT Outsourcing, Business Analysis, IT Management, Management Consulting, Integration, IT Strategy, eTOM, Service Delivery, Resource Management, Managed Services, DSL, Service Desk, ICT, IP, Enterprise Architecture, Incident Management, Software Project..., Mobile Devices, ITIL, Change Management, Business Intelligence, Application Lifecycle..., Business Process Design, FTTx, Business Process, Interim Management, Governance, SDH, Operations Management, IT Service Management, Information Management, Telecommunications, Management, Solution Architecture, Data Center, Project Portfolio..., Business Process..., Project Planning, Pre-sales, DWDM, Service Management, Sla, Outsourcing, Project Delivery, PRINCE2, Requirements Analysis, Process Management