Bracknell South, Berkshire, United Kingdom
IT Service Desk Analyst (1st/2nd Line)
Information Technology and Services
Education
Kingston University 2010 — 2011
MA, Magazine Journalism, With Commendation
Kingston University 2006 — 2009
Bachelor's degree, Film Studies, 2:1
Experience
Novartis June 2012 - Present
Xerox June 2011 - June 2012
Odeon Cinemas November 2010 - June 2011
This is Money April 2010 - November 2010
Skills
System Administration, Social Media, Team Management, Video Editing, SharePoint, Technical Support, Project Management, Digital Marketing, Marketing Communications, Marketing Research, Social Networking, Creative Writing, Public Speaking, Teaching, Content Management, Windows 7, BMC Remedy, iPad, Software, Social Media Marketing, Administration, PowerPoint, HP Printers, Proofreading, Software Installation, Report Writing, Qualitative Research, CSS, English, Microsoft Word, Customer Service, Teamwork, Marketing, Mac, Online Research, Information Technology, Microsoft Office, Service Desk, Blackberry, Final Cut Pro, Entrust PKI, Helpdesk Support, Photoshop, Editing, Blogging, Outlook, Microsoft Excel, iPhone, Research