London, United Kingdom
Computer Software
Education
Institute of Electrical and Electronic Engineering
Chartered Engineer
Imperial College London 1988 — 1991
BEng Hons
Arnold School 1980 — 1987
Experience
AccessPay - Payment Automation Experts April 2014 - Present
inContact April 2013 - April 2014
Tpad March 2012 - April 2013
Noble Systems January 2011 - March 2012
NewVoiceMedia January 2010 - January 2011
Vox Generation November 2005 - December 2009
Intervoice May 2000 - October 2005
BBC July 1997 - May 2000
BT February 1996 - July 1997
Mitsubishi Electric 1992 - 1995
Skills
Outsourcing, Managed Services, Leadership, Solution Selling, Go-to-market Strategy, Speech Recognition, Enterprise Software, Telephony, Pre-sales, CRM, Team Building, B2B, Unified Communications, Telecommunications, Call Center, IP, Business Development, Sales Process, SaaS, Mobile Devices, Salesforce.com, Strategic Partnerships, Channel Partners, Team Management, ACD, Sales Management, Call Logging, Management, Product Management, IVR, Sales, MPLS, Account Management, Customer Experience, Professional Services, Strategy, Cloud Computing, Sales Operations, Contract Negotiation, Selling, Contact Centers, Call Centers, New Business Development, Wireless, SIP, CTI, Lead Generation, Direct Sales, VoIP, Start-ups