Glasbury, Powys, United Kingdom
General Manager at Foyles of Glasbury
Hospitality
Education
Institute of Leadership & Management 2010 — 2010
Certificate, Executive Coaching & Leadership Mentoring
University of Portsmouth 2007 — 2008
MSc, Human Resource Management
Chichester College 2005 — 2006
Post Graduate Diploma, Personnel Management
Chichester College 2001 — 2002
Certificate, Professional Management
Worcester Technical College, Worcester 1984 — 1986
BTEC Diploma in Hotel and Catering Management, Hospitality, Silver Service, City & Guilds 706/1 and 706/2
City of Worcester Grammar School for Girls 1976 — 1983
'O' Levels and 'A' levels
Experience
Foyles of Glasbury March 2015 - Present
Catherine Owens May 2010 - February 2014
Countrywide Plc September 2009 - May 2010
King & Chasemore Ltd January 2006 - August 2009
King & Chasemore Ltd October 1999 - November 2002
Crown & Sandys Arms Hotel October 1990 - June 1994
St Catherine's Lodge Hotel October 1989 - October 1990
The Cliff Hotel June 1987 - October 1989
The Star Hotel June 1986 - June 1987
The Giffard Hotel October 1984 - June 1986
Skills
Executive Search, Recruiting, Leadership Development, Contract Recruitment, ILM Assessment, Management, Performance Appraisal, Management Development, Executive Coaching, Employee Engagement, Wines & Spirits, Personal Development, Organizational..., Conflict Resolution, Psychometrics, HR Policies, Training, Employee Training, Culture Change, Employee Relations, Human Resources, Time Management, UK Employment Law, HR Transformation, Grievances, Change Management, Recruitment Advertising, Leadership, Talent Management, Interviews, Workshop Facilitation, Job Evaluation, Coaching, Career Development, Performance Management, Cellar Management, Customer Service, Employment Law, Strategic HR, Hospitality Management, Succession Planning, Personnel Management, Training & Development, Study Skills Tuition, Soft Skills, Performance Improvement, Mentoring, HR Consulting, Training Delivery