Slovak Republic
IGA Business Operations Analyst at IBM Global Process Services
Computer Hardware
Education
City University - Bratislava, Slovak Republic 2002 — 2006
BSBA, Business Administration
ELS
Vrije Universiteit Amsterdam
Experience
IBM Global Process Services February 2014 - Present
IBM Global Process Services December 2012 - February 2014
Vrije Universiteit Amsterdam September 2012 - November 2012
Lenovo April 2010 - May 2012
Lenovo March 2009 - April 2010
Lenovo 2007 - 2009
JF Group August 2006 - April 2007
Skills
Leadership, Microsoft Office, Internal & External..., E2E, Microsoft Excel, VBA, Process Improvement, Service Delivery, Customer Satisfaction, Customer Experience, Customer Relations, Order Management, Supply Chain Management, Business Strategy, Project Management, Sales, Telecommunications, Channel Optimization, SAP, Order to Cash, Logistics, Customer Service, Business Process..., Negotiation, Order Fulfillment, Data Analysis, Account Management, Operations Management, Teamwork, Business Analysis, Supply Chain, Lotus Notes