Masovian District, Pruszkow County, Poland
Manager at Google
Internet
Education
Uniwersytet Warszawski 1995 — 2000
Master od Arts
I L.O. Im. St. Dubois Koszalin 1991 — 1995
bac
Experience
Google August 2011 - Present
Call One S.A April 2010 - August 2011
Delta Contact Sp. z o.o. September 2009 - April 2010
Delta Contact Sp. z o.o. February 2007 - September 2009
Mellon Poland Sp. z o.o. January 2006 - March 2007
Axel Springer Kontakt February 2005 - February 2006
Zurich Life & Pension April 2001 - December 2002
Citibank Poland August 1998 - March 2001
Commercial Union 1996 - 1997
Skills
Direct Marketing, B2B, Process Improvement, Performance Management, Customer Experience, Call Center, Contact Centers, Human Resources, Business Strategy, Budgets, Operations Management, Sales, Program Management, Business Planning, Telemarketing, Operational Excellence, Business Process..., Customer Satisfaction, New Business Development, Product Management, P&L Management, Team Leadership, Customer Service, Project Planning, Start-ups, Management, Executive Management, Outsourcing, Online Advertising, BPO, Strategy, Business Analysis, Coaching, Team Building, Change Management, Team Management, E-commerce, Quality Management, Recruiting, Training, Relationship Management, Sales Management, Customer Retention, CRM, Business Development, Call Centers, Vendor Management, Leadership, Management Consulting, Project Management