Staines, Surrey, United Kingdom
Head of Operational Vendor Management (IS) at Centrica
Information Technology and Services
Education
University of York 1993 — 1996
BSc (Hons), Chemistry (with Economics)
Experience
Centrica January 2015 - Present
Centrica February 2009 - December 2014
Centrica November 2007 - February 2009
Centrica May 2005 - November 2007
Getronics(formerly PinkRoccade) 2001 - 2005
Webevents Europe 2000 - 2001
Skills
Incident Management, Vendor Management, ITIL v3 Foundations..., Procurement, Change Management, Process Management, IT Operations, Partnerships, CRM, IT Service Management, Management, People Management, Outsourcing, ITIL Certified, Leadership, PRINCE2, IT Management, Service Management, Governance, ITIL, IT Strategy, Information Technology, Data Center, Service Delivery..., Team Management, Sla, IT Governance, Contract Management, Service Desk, Supplier Management, Project Delivery, Stakeholder Management, Service Delivery, CMDB, Service Improvement, Infrastructure, Transition Management, Project Management, Problem Management, Supplier Negotiation, Dispute Resolution, SLA, Process Improvement, IT Transformation, IT Outsourcing