Marlborough, Wiltshire, United Kingdom
Managing Director, UK & Ireland at Clarisite
Financial Services
Education
University of Westminster 1971 — 1975
Bachelor of Arts (B.A.), Business Studies
Chatham House, Ramsgate, Kent 1966 — 1971
Experience
Clarisite 2013 - Present
Capita Life & Pensions 2010 - 2011
Capita 2009 - 2011
Capita 2007 - 2009
Unum Provident 2000 - 2006
NatWest Life & Investments July 1992 - March 2000
Allied Dunbar January 1979 - June 1992
BBC July 1977 - December 1978
Allen & Hanburys (Glaxo) September 1975 - July 1977
Skills
BPO, Direct Sales, Financial Risk, Business Excellence, Customer Service, FSA, Customer Experience, Unit Trusts, Stakeholder Management, Management, Executive Management, Programme Delivery, Offshoring, Outsourcing, Governance, Call Centers, Team Management, Operational Excellence, Process Improvement, Culture Change, Management Consulting, Risk Management, PRINCE2, PMO, Relationship Management, Change Management, CRM, Board of Directors, Contract Negotiation, Strategy, Business Process, Insurance, Vendor Management, Business Analysis, Business Process..., Pensions, Employee Benefits, Customer Retention, Leadership, Board of Director..., Program Management, Business Strategy, Performance Management, Operations Management, Performance Improvement, Business Transformation, Financial Services, Service Delivery, Business Process..., Project Delivery