London, United Kingdom
IT Engineer at M&C Saatchi London
Information Technology and Services
Education
University of Westminster 2008 — 2010
Bachelor of Science (BS), Psychology, Diploma
Stanmore College 2006 — 2008
A, Levels; Psychology, Sociology, English Literature and Media Studies
Rooks Heath High School 2002 — 2006
GCSE, English, Maths, Science, Media Studies, Business Studies, French, Religious Studies and Citizenship
Experience
M&C Saatchi London March 2015 - Present
HP CDS January 2013 - February 2015
Ladbrokes July 2011 - January 2013
Ladbrokes December 2009 - July 2011
Exporta Publishing & Events Ltd June 2008 - September 2008
Skills
Customer Experience, Poker, Team Management, •Advanced user of..., ITIL v3 Foundations..., Customer Retention, Affiliate Management, Windows 7, •Conversational Spanish, •Typing speed 60 words..., Hardware, System Administration, Casino, Microsoft Office, Technical Support, ITIL, Active Directory, Research, Gaming, Servers, •Customer Service..., Windows Server, Dealing with..., Coaching, Call Center, •Health & Safety in..., Management, Leadership, Gaming Industry, Call Centers, Network Engineering, New Business Development, Visio, IT Service Management, Customer Service, Online Gaming, Social Media, System Deployment, Incident Management