Coventry, United Kingdom
Experienced learning and development professional specialising in leadership, team development and coaching
Retail
Education
Thames Valley University 2000 — 2002
Diploma in Learning and Development, Learning and Development CIPD, Pass
Sheffield Hallam University 1987 — 1991
International Business Studies, 2:1
Bexhill College 1985 — 1987
Experience
Daisy Chain Consulting May 2013 - Present
Waitrose September 1991 - May 2013
Skills
Facilitation, Merchandising, Performance Improvement, Team Leadership, Employee Relations, Culture Change, Executive Coaching, Leadership Development, team development, Training, Change Management, Customer Experience, Management Development, change and transition, Leadership training, Coaching, Talent Management, Employee Training, Personal Development, Assessment Center, Profit, Team Management, Employee Engagement, Retail, Training Needs Analysis, MBTI, Career Development, Organizational..., Training Programme..., coaching, Myers Briggs, Emotional Intelligence, Psychometrics, Performance Management, Recruiting, Leadership, Customer Satisfaction, Store Management, Transactional Analysis, Customer Service, Workshop Facilitation, Saville Wave, NLP, Time Management, Training Delivery, Training Facilitation, Succession Planning, Human Resources, Retail Sales