London, United Kingdom
I make the difference for our International and Diplomatic guests and create the ultimate in service and comfort
Hospitality
Education
Thames Valley University 1976 — 1978
City and Guilds 706 1 and 2 and 707 1, 2 and 3
John Hampden school for boys 1969 — 1975
Experience
Grosvenor House, A JW Marriott Hotel July 2015 - Present
The Sloane Club 2008 - 2010
Marriott Hotels February 2003 - September 2008
Grosvenor House Hotel January 1993 - February 2003
Catering Manager May 1990 - February 1993
Skills
Sales Management, Incentives, Hotel Booking, Event Management, Rooms Division, Leadership Development, Management, Micros, Training Delivery, Opera, Hotels, Hospitality Management, Pre-opening, Customer Service, Restaurants, Revenue Analysis, Customer Satisfaction, Leadership, Yield Management, Guest Service Management, Reservation, OnQ, Hospitality, Tourism, Leisure, Sales, Front Office, Banquet Operations, Convention Services, Delphi, Pre-opening experience, Food & Beverage, Resorts, Property Management..., Wine, Menu Development, Restaurant Management, Corporate Events, Concierge Services, Hospitality Industry, Fine Dining, Travel Management, Banquets, Opening Hotels, Catering, Hotel Management, Meeting Planning, Online Travel, Lodging, Revenue Forecasting