Milton Keynes, United Kingdom
Strategy lead for LINK, developing Member engagement, enhancing security, managing external relations & driving change
Computer Networking
Education
University of Warwick - Warwick Business School 1997 — 2000
MBA (Distinction), Operations management, marketing, internet, Distinction
Chartered Institute of Bankers 1990 — 1992
Associate ACIB, Banking
University of London 1981 — 1984
BSc Hons, Biology, 2:2
Long Road Sixth Form College - Cambridge 1979 — 1981
A Levels, Biology, Chemistry and Geography, A Level
Cottenham Village College 1975 — 1979
O Levels
Experience
LINK Scheme August 2005 - Present
Santander February 1986 - July 2005
cahoot 2001 - 2003
Skills
media, Public Speaking, ATM crime, Media Relations, Risk Management, ATMs, Customer Experience, Strategic Partnerships, Relationship Management, Fraud, Business Intelligence, Ownership, Social Media, Public Policy, Public Affairs, Cards, Financial Services, International Relations, Public Relations, Customer Retention, Security, Cybercrime, Customer Insight, Mobile Payments, Horizon Scanning, CRM, Business Strategy, Strategy, Management, ATM networks, Cycling, ATM Networks, sec, Electric Guitar, media rela, User Experience Design, Product Innovation, Business Networking, Regulatory Affairs, Business Development, Stakeholder Management, New Business Development, Payments, Credit Cards