Coventry, United Kingdom
Contact Management/Back Office Collections Strategy Analyst at HSBC Collection Services
Banking
Education
University of Warwick 2014 — 2015
Master’s Degree, Data Mining, Graduation January 2016
London Metropolitan University 2003 — 2005
MSc Computer Applications in Accounting, Modules: Small Business Financial Applications, Strategic Information Management, Database Developt, Pass
Makerere University 1993 — 1996
Bachelor of Statistics and Applied Economics, Statistics, Economics, Mathematics, Programming, Second Class Upper
Experience
HSBC Collection Services May 2010 - September 2014
HSBC December 2006 - September 2014
HSBC Investment Services September 2006 - May 2010
Skills
Machine learning,..., (Classification,..., R programming,..., skills in Python and C++, and Reporting,..., / Cognos/ JAVA/ C++/ C/..., •Electronic Banking..., Finance, Analysis, •Knowledge of..., Strategy, Strategic Planning, •Strong combination of..., Bioacoustics (Sound)..., •Data Mining and..., Service, •Bank Products and..., Business Analysis, Business Strategy, •Telephone Dialler/SMS..., Business Services, •Project..., Process Improvement, •Developing knowledge..., •Ability to work..., •Practical experience..., •Excellent literacy..., Data Analysis, MIS