Liverpool, Merseyside, United Kingdom
Clinical Performance Facilitator at North West Ambulance Service
Hospital & Health Care
Education
Sheffield Hallam University 2009 — 2009
PgC, Clinical Audit, Pass
University of Wales, Swansea 2001 — 2003
Master of Science (MSc), Health/Health Care Administration/Management, Pass
University of Teesside 1998 — 2001
Bachelor of Science (BSc), Health Services/Allied Health/Health Sciences, General, 2:2
St Helens College 1996 — 1998
GNVQ (Adv), Science, Distinction
St Helens College 1996 — 1997
NVQ 1 Lab Operations, Clinical/Medical Laboratory Science/Research and Allied Professions, Pass
St Thomas Beckett 1995 — 1996
GNVQ (Int) Science, Merit
Experience
North West Ambulance Service NHS Trust October 2007 - Present
North West Ambulance Service NHS Trust April 2005 - September 2007
Mersey Regional Ambulance Service April 2004 - April 2005
UK Immigration Service 2003 - April 2004
Skills
Ambulance, Informatics, Critical Care, Stakeholder Engagement, Internal Audit, Customer Service, Report Writing, Public Health, Customer Experience, Complaint Management, Training, Clinical Research, Public Sector, Healthcare Management, Primary Care, Microsoft Excel, PHTLS, Epidemiology, Clinical Outcomes, BLS, Medicine, DATIX, Databases, Microsoft Office, Project Management, Paramedic, Governance, Healthcare, Prehospital Care, Change Management, Team Management, Patient Safety, Pre-Hospital Care, Team Leadership, Service Review, StEIS reporting, Healthcare Information..., Performance Improvement, Quality Improvement, Emergency Medicine, IT Audit, Health Policy, Hospitals, Clinical Audit, Clinical Governance, Data Analysis, Clinical Quality, Research