Oxford, United Kingdom
European Customer Service /Inside Sales Support
Business Supplies and Equipment
Education
Swansea University 1983 — 1987
Bachelor of Arts (BA), Joint Honours German and French
Wheatley Park School 1976 — 1983
German Language and Literature, GCE A Level
Wheatley Park School 1976 — 1983
English Language and Literature, General, GCE A Level
Wheatley Park School 1976 — 1983
French Language and Literature, GCE A Level
Experience
Language Services January 2002 - Present
YBP April 2007 - May 2010
Skills
Healthcare Industry, Bilingual Communications, Automotive Aftermarket, Salesforce.com, Freight Forwarding, Language Services, Fluency in French, French Teaching, Customer Retention, Foreign Languages, Customer Satisfaction, Customer Insight, Export Administration, Spanish, Translation, Lead Generation, Account Management, Language Teaching, Sales Order Processing, Customer Service, Invoicing, European Customer..., Sage CRM, German Teaching, International Business, Fluency in German, International Shipping, Customer Support, Long-term Customer..., Team Leadership, Customer Relations, Quote Preparation, SAP ERP, AS400, Multilingual..., Customer Experience, Inside Sales Support, Business Development, Export Documentation, Price Quotes, Credits and returns, German Translation, Event Management, Microsoft Office, Client Liaison, Italian Business, Sales Administration, Teamwork, Trade Show Planning, French