Ireland
Customer Relationship Manager at Tierney's Office Automation Ltd.
Computer Software
Education
University of Portsmouth 2003 — 2005
Master’s Degree, Criminology & Criminal Justice, Second Class Honours
University College Dublin 1992 — 1993
Higher Diploma, Business Studies, Second Class Honours
National University of Ireland, Galway 1985 — 1988
BA, English/Sociological & Political Studies, 2:1
Experience
Tierney's Office Automation Ltd. September 2015 - Present
Tierney's Office Automation Ltd. July 2014 - Present
MidlandHR August 2012 - October 2013
NorthgateArinso December 2004 - June 2012
Irish Broadband May 2002 - December 2004
Switchcom September 2001 - May 2002
eircom September 2000 - September 2001
BT Ireland January 2000 - September 2000
eircom May 1999 - December 1999
GeoLogistics March 1997 - May 1999
Skills
Business Development, CRM, Customer Retention, Telecommunications, Solution Selling, Payroll Services, IT Support, Selling, Negotiation, Professional Services, Account Management, Hotels, Talent Management, Key Account Management, HR Consulting, Managed Services, Contract Negotiation, Customer Service, Networking, Sales, IT Hardware Support, Sales Management, Business Analysis, Sales Operations, Team Management, Direct Sales, New Business Development, Tender Preparation, Management, Start-ups, Business Strategy, Sales Presentations, BPO, Marketing, Salesforce.com, Pre-sales, Hotel PMS, SaaS, Restaurant POS, Cloud based PMS, Hospitality Technology, Outsourcing, Human Resources, Aloha POS, Consulting, Software Solution Sales, Sales Process, Cloud Computing, Consultative Selling..., Enterprise Software