East Barming, Kent, United Kingdom
Contract Managing Consultant / Project Manager in IT Business Operations and IT Service Delivery Management
Information Technology and Services
Education
University of Nottingham 1988 — 1991
Bachelor's Degree, Computer Science, First
Barnsley Sixth Form College 1986 — 1988
Experience
IBM June 2015 - Present
Hewlett-Packard July 2010 - April 2015
Hewlett-Packard July 2009 - July 2011
Aviva January 2008 - July 2009
Aviva plc February 2006 - January 2008
Norwich Union 2003 - February 2006
Norwich Union 2002 - 2003
Norwich Union 2000 - 2002
Norwich Union 1997 - 2000
Norwich Union 1994 - 1997
Skills
Incident Management, Project Governance, Resource Management, Mainframe, Offshoring, Capacity Management, Release Management, PMO, IT Operations, Enterprise Architecture, ITIL, Governance, Program Management, Integration, Service Delivery, Operations Management, Information Technology, Team Building, Transition Management, Problem Management, Business Analysis, Managed Services, Management, Project Planning, IT Outsourcing, Business Process..., Vendor Management, CRM, Service Management, ITIL Certified, Leadership, Stakeholder Management, Team Management, Change Management, SDLC, Data Center, IT Management, IT Service Management, PRINCE2, Project Delivery, Sla, Service Improvement, Strategy, Training, Project Portfolio..., IT Strategy, Coaching, Business Transformation, Outsourcing, Process Improvement