Prenton, Merseyside, United Kingdom
Business Analyst at Yodel (Yodel Delivery Network Ltd)
Information Technology and Services
Education
University of Liverpool 2003 — 2011
PhD, American Literature
University of Liverpool 1996 — 1999
MA, 20th Century Literature
University of Liverpool 1992 — 1995
BA (Hons), English Language and Literature, 2.1
Edge Hill University
MA, Writing and Poetics, with Distinction
Metadata Training
Business Analysis
Experience
Yodel (Yodel Delivery Network Ltd) June 2015 - Present
Convergent Solutions Limited January 2010 - Present
MoneySuperMarket.com February 2014 - June 2015
Deutsche Bank April 2013 - February 2014
RSA April 2012 - April 2013
Sossego o site do seguro February 2010 - April 2012
HDNL (now Yodel) February 2009 - February 2010
Phones4U August 2007 - February 2009
Moneysupermarket.com January 2006 - August 2007
IBM December 2004 - December 2005
Skills
Data Modeling, Requirements Analysis, Joomla, Oracle Discoverer, Stakeholder Management, Visio, Test Manager, Business Process Mapping, Program Management, Project Delivery, MS Project, SQL, Web Analytics, Vendor Management, Outsourcing, Project Planning, Software Documentation, Data Warehousing, Business Requirements, Testing, Test Cases, Systems Analysis, Agile Methodologies, Strategy, RAD, Test Planning, Functional analysis, Analysis, Solution Architecture, Web Content Management, PRINCE2, Data Analysis, Business Process..., Change Management, Oracle, Business Analysis, RUP, Requirements Gathering, Functional..., ISEB, Rational Rose, Use Case, Functional design, Feasibility studies, Resource Management, Board presentations, Project Management, User Acceptance Testing, Waterfall, Analytics