Antwerp Area, Belgium
Owner at Care4CC
Telecommunications
Education
IMD Business School 2000 — 2000
PED
INSEAD 1999 — 1999
KA Maaseik 1983 — 1998
De Nayer 1991 — 1993
MSc
University of Leuven 1986 — 1991
BSc
Gemeentelijke Basis School As 1977 — 1983
Experience
CARE4CC January 2011 - Present
CARE4CC January 2011 - Present
LVS October 1999 - Present
LVS October 1999 - Present
Avaya / Lucent March 1996 - September 1999
Datapoint September 1993 - February 1996
Skills
Network Testing, CIM, Contact Centers, Genesys, Contact Center, Load Testing, Database Design, Application Testing, AIC, IT Audit, Data Warehousing, System Architecture, ACD, Application Development, SIP, Data Mining, CaaS, Software Quality, GENESYS, AES, Network Architecture, Call Center, Audit, System Testing, CTI, TSAPI, System Integration..., SaaS, Network Design, Data Center, Testing, Application Performance..., TDM, AVP, GVP, Systems Analysis, IVR, Software Quality..., Application Architecture, Databases, AVAYA, System Integrators, VOIP, System Design, Test Automation, Database Analysis, Multi Channel, Telecommunications, Data Communication, ININ