United Kingdom
Customer Relationship Manager at Yorkshire and Humber Commissioning Support Unit
Health, Wellness and Fitness
Education
University of Leeds 2010 — 2011
Post Graduate Certificate, Public Health
Tresham College 1983 — 1986
Politics, Law, Economics
Latimer 1978 — 1983
Experience
NHS Yorkshire and Humber Commissioning Support September 2014 - Present
NHS West and South Yorkshire and Bassetlaw Commissioning Support Unit November 2013 - August 2014
NHS West and South Yorkshire and Bassetlaw Commissioning Support Unit July 2013 - November 2013
Telefónica UK October 2011 - July 2013
NHS Information Centre September 2005 - September 2011
Atos Origin March 2004 - December 2004
SchlumbergerSema July 2002 - March 2004
Sema October 1999 - July 2002
Skills
Business Development, Business Case, Change Management, Service Delivery, Business Strategy, Team Management, Stakeholder Engagement, Customer Experience, Coaching, PMO, Business Intelligence, Service Improvement, Management Consulting, Project Planning, Telecommunications, Governance, Policy, Analysis, IT Strategy, Team Leadership, Performance Management, Data Analysis, Project Delivery, Process Improvement, Public Sector, PRINCE2, Negotiation, Organizational..., Strategic Planning, Cross-functional Team..., Project Management, Strategy, Healthcare, Business Analysis, Leadership, Program Management, Business Process..., Performance Improvement, Stakeholder Management, Service Management, CRM, Customer Service, Management, Business Transformation, Benefits Realisation, Business Process, Social Services, Project Portfolio..., Business Planning, Outsourcing