Skovde, Sweden
Unit Manager at Skaraborgs Sjukhus
Hospital & Health Care
Education
Folkuniversitetet 2014 — 2014
B2
COPC Inc. 2013 — 2013
COPC Registered Coordinator
Focus Conferences & Nyenrode University 2008 — 2009
Hanzehogeschool Groningen 2008 — 2008
PRINCE2 Foundation
SIOO 2007 — 2007
2005 — 2005
MA
University of Nijmegen 1993 — 2002
MA
Stedelijk Gymnasium Breda 1987 — 1993
VWO
Experience
Mariestads kommun April 2014 - June 2015
Skövde kommun April 2014 - June 2015
Transcom September 2013 - March 2014
Transcom July 2013 - October 2013
Transcom November 2012 - June 2013
Transcom December 2011 - November 2012
Dutch Tax Agency August 2011 - December 2011
Freelancer March 2010 - November 2011
Transcom June 2010 - July 2011
Auditio B.V. April 2006 - February 2010
Skills
Operations Management, PRINCE2, Business Analysis, Analysis, Customer Relations, Consultancy, Quality Management, Writing, People Management, Knowledge Management, Call Centers, Training, Project Planning, Software Quality..., Team Management, COPC Registered..., Telecommunications, Customer Satisfaction, Business Process..., Outsourcing, Customer Experience, Performance Improvement, Data Analysis, Coaching, Organizational..., Call Center, BPO, German, Team Building, Project Management, Management Consulting, Process Improvement, Interim Management, Leadership, Web Development, Process Management, Swedish, Performance Management, Dutch, Change Management, Customer Service, Team Leadership, English, Management