London, Greater London, United Kingdom
Prince2 Trainer, ITIL Trainer, Agile Project Mgmt. Trainer, ITIL Expert, Training Consultant at Knowledge infusion Ltd
Information Technology and Services
Education
University of Central Lancashire 2007 — 2008
MSc, Business Systems
Experience
Knowledge infusion Ltd January 2013 - Present
QA Ltd May 2012 - December 2012
Datrix Training March 2008 - April 2012
Datrix Technical ltd 2007 - April 2012
SkillsSolutions Ltd 2005 - 2007
IT Base 2003 - 2005
University of Central Lancashire January 1989 - August 2003
Skills
Infrastructure Planning, Staff Development, IT Management, Group Policy, Hyper-V, XP, Windows Server, Security, E-Learning, Technical Training, Training, PRINCE2, Customer Service, Help Desk Support, Project Delivery, Business Analysis, VMware, Infrastructure, Citrix, Instructional Design, Project Management, Microsoft Exchange, Public Sector, Windows, Microsoft Technologies, Program Management, Coaching, Hands-on Training, Service Management, Visio, Active Directory, Account Management, Team Leadership, Windows 7, Cisco Technologies, Networking, Software Documentation, Service Delivery, Change Management, MS Project, Stakeholder Management, Management, Virtualization, Technical Support, IT Service Management, Team Management, ITIL, Training Delivery, Team Building, SharePoint