Nelson, Lancashire, United Kingdom
PUBLIC + GOVERNMENT 2nd Line
Information Technology and Services
Education
University of Central Lancashire
Master’s Degree, Computing
Kings College London
Bachelor of Science (BSc), Computer Science, 2:1
Experience
Vodafone October 2014 - Present
Daisy Group PLC June 2012 - July 2014
Virgin Media November 2011 - May 2012
BT Wholesale February 2011 - November 2011
O2 (Telefónica UK) February 2006 - February 2011
PC World Business 2004 - 2005
Skills
People-orientated, Broadband Networks, Employee Engagement, Apple Certified, Cisco Technologies, Cable Broadband, Wireless Broadband, Hosted Voice, Telecommunications, Mobile Internet, Broadband Acccess, Telephony Manner, Customer Service, Cloud Computing, Teamwork, Long Term Customer..., Customer Orientated, Contact Centre..., Router Configuration, Subnetting, Customer Retention, SLA management, Avaya IP Telephony, Mobile Broadband, World Class Customer..., Highly motivated Self..., Broadband, TCP/IP, OSI Model, Mobile Technologies, Outlook, Telephony Support, Technical Analysis, Personal Development, Microsoft Office 2007, Database Design, Voice & Data Convergence, Cisco Wireless, Dynamic Speaker, Information Technology, Data Centre Architecture, Technical support, DNS management, Microsoft Technologies, CSS, 4G, GPRS, UMTS, 3G,..., Wireless Networking, Mobile Devices, Email server management, HTML