Amsterdam Area, Netherlands
Voorlichter PGB / Relatiebeheer / Medewerker Juridische Ondersteuning bij SVB Sociale Verzekeringsbank
Public Relations and Communications
Education
Universiteit van Amsterdam 2009 — 2012
Master of Arts (MA), English Language and Literature, General
University of Cambridge 2007 — 2009
ICELT, In-Service Certificate in English Language Teaching, Teaching English as a Second or Foreign Language/ESL Language Instructor
The University of Wolverhampton 2006 — 2009
Bachelor of Arts with Honours (BAHons), English Language and Literature, General, 2:1
Hogeschool van Amsterdam 2005 — 2009
Bachelor of Arts (BA), International Degree in English and Education (IDEE)
Hogeschool van Amsterdam 2005 — 2006
Propedeuse, English/Language Teacher Education
ROCvA Middelbare Hotelschool 1999 — 2004
Hotelmanagement, Hotel, Motel, and Restaurant Management
Experience
SVB Sociale Verzekeringsbank March 2015 - Present
Ziggo June 2014 - February 2015
Odibaan January 2014 - June 2014
(Several Enterprise Customers) January 2012 - December 2013
ROCvA Mode/Fashion November 2010 - December 2011
ROCvA Hotelschool January 2010 - December 2011
Restaurant Castell June 2008 - December 2009
ROCvA Hotelschool January 2009 - July 2009
Express and Star August 2008 - January 2009
ROC ASA January 2008 - July 2008
Skills
Creative Writing, Teamwork, Social Media, Writing, Copywriting, Analytical Skills, Editing, Communication Skills, English Literature, Travel Planning, Social Networking, People Skills, Translation, Journalism, Online Journalism, Retention Strategies, Academic English, Language Teaching, Dutch, Empathy, Call Centers, Leisure Travel, Management, SEO, Web Editing, Hospitality, Advisory skills, Customer Service, Customer Retention, SWOT analysis, Travel Management, English grammar, Teaching English as a..., Supervisory Skills, Networking, Solid computer skills, STAR, Hotel Management, Up-selling, Manage Client..., Blogging, Social Skills, Research, Telephone Skills, Digital Photography, Coaching, SEA, Travel Photography, English, Hospitality Management