Manchester, Greater Manchester, United Kingdom
Service Desk Manager at G4S
Information Technology and Services
Education
University of Lincoln 1994 — 1996
Computer Studies
University of Bristol 1979 — 1981
Electronics
lewes grammar
Experience
G4S January 2014 - Present
PAJENT Systems November 2013 - Present
Unilever Europe IT April 2009 - October 2013
Unilever PLC February 2008 - April 2009
Unilever 2005 - 2008
IT-IQ 1997 - 2004
IT-IQ 1997 - 2004
Skills
Data Migration, Business Transformation, Service Improvement, PRINCE2, Management, IT Management, SharePoint, Business Continuity, ITIL Certified, Business Analysis, Business Process..., Team Management, PMO, Stakeholder Management, Sla, Solution Architecture, Resource Management, Service Desk, Infrastructure, Data Center, IT Outsourcing, IT Operations, Service Delivery, Problem Management, Service Management, IT Service Management, Project Portfolio..., Governance, Incident Management, Business Process, Change Management, Citrix, Vendor Management, Outsourcing, Project Delivery, IT Transformation, Process Improvement, PMP, New Service Introduction, IT Strategy, SLA, Disaster Recovery, ITIL, Team Leadership