Milton Keynes, United Kingdom
Aftersales Director GMUK at Vauxhall Motors Ltd
Automotive
Education
Ashridge Business School 2009 — 2012
Master's degree, Business Administration and Management, General, Certificate
University of Bedfordshire 1987 — 1989
HNC, Business Studies, Distinction
University of Bedfordshire 1985 — 1987
ONC, Business Studies, Distinction
wotton upper school 1982 — 1985
6 o levels
Experience
Vauxhall Motors Ltd December 2012 - Present
Vauxhall Motors Ltd January 2011 - December 2012
Vauxhall Motors Ltd March 2008 - January 2011
General Motors January 2005 - February 2008
Vauxhall Motors Ltd December 2003 - December 2005
Skills
Parts, New Business Development, Profit, Product Marketing, Dealer Management, Retail, Business Strategy, Business Development, Team Leadership, Marketing, Sales, Automobile, Warranty, Strategic Planning, Sales Process, Leadership, Change Management, CRM, Coaching, Negotiation, Forecasting, Team Management, Aftersales, Pricing, Customer Service, Sales Operations, Process Improvement, Team Building, Management, Product Development, Key Account Management, Budgets, Automotive Aftermarket, Operations Management, Continuous Improvement, Performance Management, B2B, Vehicles, Fleet Management, Marketing Strategy, Customer Retention, Automotive, Dealers, Purchasing, Training, Sales Management, Account Management, Business Planning, Customer Satisfaction