London, United Kingdom
Customer Relations and Business Development professional with work experience in UK, Far East, India and Africa.
Consumer Services
Education
University of Bedfordshire 2002 — 2003
MBA, International Business
Gujarat University 1991 — 1993
MBA, Marketing
Gujarat University 1986 — 1990
B Engg, Computer Science
Experience
TUI Group June 2015 - Present
Local Government Association April 2013 - May 2015
Local Government Employers November 2008 - March 2013
Transport for London August 2005 - November 2008
Serif (Europe) Limited December 2002 - August 2005
BHOJSONS NIG PLC / BHOJSONS UK GROUP January 1996 - February 2002
Famy Care Ltd., Mumbai 1995 - 1995
Mountamount Singapore Pte 1994 - 1994
Torrent Pharmaceuticals Ltd 1993 - 1994
Skills
Stakeholder Management, Customer Experience, Project Planning, Business Strategy, Customer Service, Offshore, Team Leadership, Strategic Planning, Public Relations, Event Management, Media Relations, Sales, E-commerce, Call Centers, Policy, CRM, Change Management, Integration, Operations Management, New Business Development, Internal Communications, Budgets, Program Management, Procurement, Employee Engagement, Strategy, Call Center, Project Management, Sales Management, Business Transformation, Performance Management, Strategy Development, Social Media, Business Development, Emerging Technologies, Public Sector, People Management, Customer Relations, Process Improvement, Team Management, Stakeholder Engagement, Business Planning, Project Delivery, Outsourcing, Budget Management, Mentoring, Management, Governance, Account Management, Negotiation