Bolton, United Kingdom
Training and Development Professional
Professional Training & Coaching
Education
St. Paul University, Quezon City, Manila, Phillippines 2002 — 2005
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University of Baguio 2000 — 2002
Experience
MarketingDB Ltd April 2013 - Present
MarketingDB Ltd April 2013 - Present
JPMorgan Chase 2009 - 2011
Aegis - PeopleSupport BPO July 2007 - May 2009
Aegis - PeopleSupport BPO July 2006 - January 2007
Lyceum-Northwestern University June 2005 - November 2005
Skills
Training Needs Analysis, Coaching, Soft Skills, Team Leadership, Customer Service, Microsoft Office, BPO, Call Center, Training, Leadership Development, ADDIE, Call Centers, Financial Services, Management, Training Delivery, Performance Management, PowerPoint, Adult Education, Employee Engagement, Performance Consulting, Needs Analysis, Communication Training, Blended Learning, Instructor-led Training, Workforce Management, Instructional Design, Workshop Facilitation