Stuttgart Area, Germany
Head of sales process management
Industrial Automation
Education
University of Arizona, Eller College of Management 2000 — 2003
BS
Experience
Festo August 2015 - Present
FESTO May 2013 - Present
FESTO February 2012 - May 2013
HP November 2009 - February 2012
HP July 2006 - December 2010
Accenture November 2003 - May 2006
Misys Healthcare Systems August 2002 - May 2003
Skills
Customer Satisfaction, BPO, Six Sigma, ERP, Sla, Business Analysis, IT Strategy, IT Operations, Outsourcing, Pre-sales, Vendor Management, Program Management, Logistics, Team Building, Product Management, Troubleshooting, Business Process, Software Documentation, Service Desk, ITIL, Leadership, Team Leadership, Call Centers, Project Management, Coaching, Cross-functional Team..., IT Service Management, Change Management, Information Technology, SLA, Business Process..., Quality Assurance, People Management, Integration, IT Management, Operations Management, Sales Operations, Process Engineering, Service Delivery, Team Management, Business Intelligence, Service Management, Business Strategy, Business Development, Management, Data Center, Process Improvement, CRM, PMP, Project Portfolio...