Bristol, United Kingdom
Consultant at MagnifI Ltd. and Sector Lead / Trainer at AKD Training
Hospital & Health Care
Education
AKD Social Media Training 2012 — 2012
Warwick Business School 2009 — 2009
Advanced Leadership Development Programme
The Open University 1994 — 1996
180 CATS Points, Living with Technology, Working with Organisations, Organisational Systems, Professional Judgement
University of Abertay Dundee 1990 — 1992
Certificate in Nursing, Nursing
The Princess Alexandra School of Nursing, The London Hospital 1981 — 1984
Registered General Nurse, Acute Adult
Barking College of Technology 1977 — 1979
ONC Physical Sciences, Chemistry, physical, organic, non-organic, Physics, Mathematics
Abbs Cross Technical County High School 1972 — 1977
Scargill Primary School 1966 — 1972
Experience
MagnifI Ltd June 2013 - Present
AKD Training May 2012 - Present
Great Western Hospitals NHS Foundation Trust December 2013 - March 2014
Care UK October 2009 - May 2012
Care UK May 2007 - October 2009
Mercury Healthcare August 2005 - May 2007
Nuffield Health February 2002 - June 2005
Tayside Primary Care NHS Trust 1999 - February 2002
Angus NHS Trust 1996 - 1999
Perth & Kinross NHS Trust June 1993 - 1996
Skills
Troubleshooting, Incident Management, Performance Management, Project Management, Coaching, Management Consulting, Investigations, Redesign, Incident Analysis, Training, Performance Monitoring, Patient Safety, Complaint Management, Organizational..., Governance, Organisational..., Quality Assurance, Strategic Planning, Workshop Facilitation, Quality Management, Process Improvement, Nursing, Team Leadership, Quality Auditing, Complaint Handling, Training Course..., Management, Strategy Facilitation, Clinical Governance, Training Delivery, Employee Training, Healthcare Management, Organizational..., Healthcare, Large Group Facilitation, Leadership, Leadership Development, Performance Improvement, Change Management, Team Building, Customer Service, Quality Improvement, Continuous Improvement, Strategy, Business Transformation