London, Greater London, United Kingdom
Vice President, Customer Excellence, Worldpay
Information Technology and Services
Education
University College Dublin 2009 — 2011
Masters, Management, II.I
Trinity College, Dublin 2001 — 2002
Masters, Computer Science (Networks and Distributed Systems), II.I
Trinity College, Dublin 1997 — 2001
B.A. (Mod), Information and Communications Technology, II.I
Experience
Worldpay July 2015 - Present
MICROS Systems UK Limited July 2014 - June 2015
MICROS Systems UK Limited August 2011 - June 2014
MICROS-Fidelio October 2007 - August 2011
MICROS-Fidelio October 2006 - October 2007
MICROS-Fidelio June 2004 - October 2006
Jurys Doyle Hotel Group Plc, Dublin, Ireland September 2002 - June 2004
Skills
Team Leadership, Customer Satisfaction, Customer Experience, Integration, Project Planning, Business Strategy, Key Account Management, IT Service Management, Hospitality, Hospitality Industry, MICROS, Property Management..., Performance Management, Analysis, CRM, E-commerce, POS, Hotels, IT Management, Team Management, Project Management, Relationship Management, Business Analysis, Budgets, Micros, Team Building, Recruiting, Account Management, Operations Management, Continuous Improvement, Service Delivery, Change Management, Stakeholder Management, Product Management, Business Intelligence, Management