St Albans, United Kingdom
Global Service Delivery Manager
Information Technology and Services
Education
University College Dublin 1984 — 1987
Arts, English, Philosophy, Psychology
Belvedere College 1974 — 1983
Primary & Secondary Education
Experience
T-Systems May 2003 - Present
T-Systems Canada October 2008 - September 2011
Cap Gemini Ernst & Young January 2000 - May 2003
EDS March 1990 - December 1999
Microsoft October 1989 - March 1990
Skills
Mobile, PMO, Pre-sales, Sla, Service Management, Strategy, IT Outsourcing, CRM, Change Management, Public Sector, Business Development, IT Transformation, BPO, Data Center, Cloud Computing, Leadership, Offshoring, PRINCE2, IT Strategy, Project Delivery, Outsourcing, Telecommunications, Business Process..., ICT, Manufacturing, Petroleum, Integration, Incident Management, IT Service Management, Oil, ITO, Project Portfolio..., Telco, Management, Service Improvement, Solution Architecture, Energy, Transition Management, Program Management, Managed Services, Governance, Mobile Devices, Service Delivery, Business Process, Stakeholder Management, New Business Development, IT Operations, ITIL, Project Management, Business Transformation