St Albans, United Kingdom
Head of Customer Experience General Merchandise, Clothing (Online) & OneTesco at Tesco PLC
Internet
Education
University College Cork 1993 — 1997
B.Sc. (Hons)
Presentation Brothers College, Cork 1987 — 1993
Secondary School
Experience
Tesco PLC April 2015 - Present
Tesco PLC June 2014 - April 2015
TUI UK January 2010 - May 2014
TUI Travel PLC April 2013 - April 2014
Virgin Media August 2009 - December 2009
Channel 4 August 2008 - July 2009
Tideway Systems Ltd April 2004 - August 2008
DeCare Systems Ireland April 2001 - April 2004
Premier Recruitment Ltd. January 2001 - April 2001
Corks 96FM October 1999 - December 2000
Skills
Web Design, Persona, User-centered Design, User Journeys, Interaction Design, Information Architecture, User Interface Design, Content Strategy, Human Computer..., Web Project Management, Accessibility, Axure, User Experience, User Interface, Mobile Design, Digital Marketing, Usability Engineering, Innovation, Usability, Web Standards, OmniGraffle, Usability Testing, CSS, HTML 5, Card Sorting, Creative Direction, Design Strategy, Experience Design, Product Management, XHTML, Heuristic Evaluation, Start-ups, Communication, JavaScript, Contextual Inquiry, Strategy, Web Analytics, User Research, Service Design, E-commerce, Mobile Devices, Wireframes, User Experience Design, Wire Framing, CMS, Digital Strategy, Mobile Applications, HTML, Management, Web 2.0