Bucharest, Romania
IT Service Management Trainer & Consultant
Computer Software
Education
Universitatea „Valahia” din Târgoviște 2013 — 2016
Doctor of Philosophy (Ph.D.), Management
Romanian Diplomatic Institute 2014 — 2015
Foreign Policy and Diplomacy
Universitatea Româno-Americană din București 2011 — 2013
Master's Degree, Masters, Information Management
Universitatea Româno-Americană din București 2006 — 2008
Master's Degree, Business Administration
Universitatea Româno-Americană din București 2002 — 2006
Bachelor's Degree, Informatics
Colegiul National Mihai Viteazul 1998 — 2002
High School, Informatics
Experience
GENPACT May 2015 - Present
IT Holding June 2012 - Present
Oracle August 2008 - May 2015
Allianz Tiriac April 2006 - November 2008
London Logic Partner Bucharest August 2005 - April 2006
Romanian Airport Services February 2005 - August 2005
Menzies Aviation November 2003 - February 2005
Skills
Management Consulting, Operations Management, Program Management, ERP, Project Management, IT Management, Time Management, Risk Management, Customer Service, Testing, Performance Management, Integration, Project Planning, Teamwork, Problem Solving, Telecommunications, Change Management, Call Centers, Leadership, Business Analysis, Strategy, Software Project..., Vendor Management, Databases, Analysis, Outsourcing, Team Management, Business Development, Service Delivery, IT Service Management, Microsoft Office, Team Leadership, PMP, Process Improvement, Business Process..., People Management, Negotiation, PMO, Business Process, Business Strategy, CRM, IT Strategy, Customer Relations, Business Intelligence, Software Documentation, Management, IT Operations, Project Portfolio..., Requirements Analysis, ITIL