Ireland
Co Founder at Mellowcotton ®
Retail
Education
IUFM de Montpellier 2004 — 2006
CAPES d'anglais-, Teaching English as a Second or Foreign Language/ESL Language Instructor, succesfully passed the competitive exam
Université Paul Valéry (Montpellier III) 1997 — 2004
Master's degree, American/United States Studies/Civilization, with distinction
Experience
Amazon March 2014 - Present
Mellowcotton ® 2014 - Present
Atos March 2012 - March 2014
LCL 2011 - 2011
Disneyland Paris 2009 - 2010
Maison de l'Europe de Paris 2008 - 2009
Education Nationale 2006 - 2008
Anglo-European School 2003 - 2004
Skills
Booking Systems, IT Solutions, English to French, Android, Windows 7, Receptionist Duties, Outlook, Customer Oriented, Teaching English as a..., Operating Systems, Technical Support, English, English grammar, Customer Support, Service Desk, Customer Service, Teaching, IT Service Management, CRM, French to English, Telephone Reception, Help Desk Support, Incident Management, Training, Windows XP, Call Centers, English Literature, Windows XP Pro, System Administration, Internet, Windows, Troubleshooting, Microsoft Office, Customer Satisfaction, Team Management, Networking