Milan Area, Italy
CRM & Loyalty Manager
Hospitality
Education
Università degli Studi di Pavia 2007 — 2010
laurea specialistica, Economia e Gestione delle Imprese - Marketing Management, 107/110
Università degli Studi di Pavia 2003 — 2007
Laurea Triennale, Marketing e E-business, 94/110
Liceo Ginnasio Melchiorre Gioia 1998 — 2003
Diploma linguistico
Experience
NH Hotel Group May 2015 - Present
Marionnaud Parfumeries Italia December 2013 - May 2015
Billa (Rewe Group) April 2013 - December 2013
BILLA (REWE Group) March 2012 - January 2013
McDonald's Italia November 2010 - November 2011
Skills
Negotiation, Supply Chain Management, Trade Marketing, English, Sales Management, Assistenza clienti, Siebel, Project Management, Carta di fedeltà, Lavoro di squadra, Trattative, Budgets, Previsioni, Direct marketing, Business Objects, Business Strategy, Business Planning, Marketing Strategy, Gestione vendite, Marketing Communications, Direct Marketing, Italian, Analisi di mercato, Marketing Management, Market Analysis, Lingua inglese, Loyalty Programs, Marketing communication, Commercio al dettaglio, Bilanci di previsione, Retail, Team Leadership, Strategia d'impresa, Strategia di marketing, Business plan, Lingua italiana, Teamwork, Gestione marketing, Project management, Trade marketing, CRM, Forecasting, Customer Service