Breda Area, Netherlands
Principal Consultant at Ericsson
Telecommunications
Education
Università degli Studi di Parma 2013 — 2016
M.Sc., Trade Marketing and Commercial Strategies
Università degli Studi di Parma 2008 — 2011
B.Sc., Business Economics and Management (101/110)
ITIS G.Marconi 1992 — 1996
Perito Industriale, Informatica
Skills
Process modelling, ITIL v3 Foundations..., Integration, ITIL, Governance, TMF, Transformation..., eTOM, BSS, E-commerce, Customer Experience, Consulting, Service Delivery, NGOSS, SID, Process Modeling, PMO, IT Service Management, Telecommunications, Pre-sales, Customer Experience..., Business Consulting, IT Strategy, Management Consulting, Solution Selling, Digital Media, Solution Architecture, Open Source Software, Software Development, Innovation Management, ITIL v3, OSS, Business Strategy, Enterprise Architecture, Process reenginering, Business Process..., Business Process, Management, Software Project..., Service Providers, BPR, Frameworx, Business Process..., Telemanagement forum, Business Development, Requirements Analysis, Telco