Parma Area, Italy
Booking Manager
Leisure, Travel & Tourism
Education
Università degli Studi di Parma 2013 — 2016
Bachelor of Arts (B.A.), Foreign Languages and Literatures, General, EQF level 6
Iscom Parma 2012 — 2013
Technician in Tourism and Accommodation services, Vocational Training in Incoming Tourism, EQF level 5
Iscom Bologna 2010 — 2011
Technician in Tourism and Territorial Marketing, Vocational Training in Tourism Marketing, EQF level 5
Istituto Tecnico Industriale A.Panella, Reggio Calabria 1994 — 1999
Secondary High School Diploma in Chemistry, Chemistry, 95/100
Experience
U.S. Incoming Tour Operator for Italy October 2011 - Present
Camplus Sant'Ilario April 2013 - April 2014
EMMVEE photovoltaics GmbH March 2011 - October 2011
Hotel Verdi Parma May 2009 - September 2010
U.S. Incoming Tour Operator for Italy January 2008 - March 2009
Onhotels.com (formerly HotelsRus.com) May 2006 - September 2007
My One Hotel Arte January 2005 - February 2006
Skills
Online Research, Receptionist Duties, Office 2010, Inter-personal, Amadeus GDS, Customer Satisfaction, Problem Solving, Hotels, Pegasus, Leisure Travel, Ericsoft Hotel 3°, Hotel Cube, Customer Service, Hotel Administration, Invoicing, Booking Systems, Spanish, Hotel XP, English, Front Office, Tourism, Switchboard, Hospitality, Revenue Analysis, Italian, Multicultural, Sistema Hotel, Secretarial Skills, Hotel 2000, Travel Planning, Hotel Booking, Online Travel, Hardwork