Venice Area, Italy
Customer Care & ICT Manager at GN Hearing
Medical Devices
Education
Università degli Studi di Padova 2000 — 2003
Engineer, Information Technology
Experience
GN Hearing May 2013 - Present
GN Hearing May 2011 - April 2013
GN ReSound Italia January 2010 - April 2011
Miotto Generale Petroli Srl February 2004 - February 2010
Keyword Sas January 2001 - December 2005
Istituto Nazionale di Fisica Nucleare January 2000 - December 2002
Skills
KPI Reports, Budgeting, Business Process..., Team Leadership, Microsoft Dynamics, Forecasting, Analysis, Analysis (Business,..., Project Implementation, Purchasing, Process Improvement, Analisi aziendale, SLA, Negotiation, Multitasking Skills, Process Optimization, Project Management, IT Strategy, Process Engineering, System Administration, ICT, Customer Relations, Leadership, Testing, ERP, Gestione IT, ICT/ERP/CRM..., Integration, Project Planning, Management, Team Building, Business Intelligence, Budgets, Planning, Reorganization, Business Process, Navision, Change Management, Microsoft Dynamics NAV, Team Management, Change management, Complexity Reduction, Business Analysis, IT Management, Requirements Analysis, People Management, Negotiation,..., Project management, Customer Service, Problem Solving