Milano, Lombardia, Italy
EMEA IT Project Manager presso L'Oréal
Cosmetics
Education
Università degli Studi di Napoli 'Federico II' 2008 — 2010
Laurea Specialistica, Ingegneria Gestionale LS, 107
Università degli Studi di Napoli 'Federico II' 2003 — 2008
Laurea Triennale, Ingegneria Gestionale della Log. e Prod., 100
Experience
L'Oréal January 2015 - Present
L'Oréal September 2013 - December 2014
Accenture November 2011 - August 2013
Accenture April 2011 - October 2011
Skills
Business Process, Business Analysis, Processi aziendali, Customer Service, Testing, Alcoholic Beverages, Outlook, CRM, Analisi dei requisiti, Business Process Testing, Consumer Goods Marketing, Microsoft Office, Fluent English, Internet Explorer, SAP BI, SAP ERP, Consumer Insight, Business English, IC WebClient, Analisi aziendale, Change management, PowerPoint, Microsoft Word, Customer Interaction..., Consulting, Customer Service..., KPI Reports, Customer Interaction, Microsoft Excel, Web Project Management, Requirements Analysis, Customer Experience, Project management, Lingua inglese, Management Consulting, Consulenza, Visio, B2B, Customer Service..., Functional Design, Customer Insight, Consumer Goods &..., Assistenza clienti, Functional Testing, Consumer Goods, Consulenza manageriale, Technology Change..., SAP, SAP CRM