Lodz, Lodz District, Poland
Customer Service Agent at SouthWestern Business Process Services Ltd. (BPO)
Consumer Services
Education
Delfin English School, Dublin, Ireland 2014 — 2015
Certificate of attendance, Upper Intermediate Level (September 2014 - March 2015), General English and IELTS, Upper Intermediate Level (B2)
Oxford Institute, Lecce, Italy 2013 — 2013
Certificate of attendance, Intermediate Level (October 2012 - February 2013), General English, Intermediate Level (B1)
Università degli Studi di Milano 2010 — 2012
Post Graduate Degree in Legal Studies (SSPL) - Level 9, Civil Law, Criminal Law, Contract Law, Commercial Law, Administrative Law, Employment Law, Tax Law, 57/70
Università degli Studi di Milano 2001 — 2010
Doctor of Law (JD) (LMG/01) - Level 8, Civil Law, Criminal Law, Administrative Law, Commercial Law, Employment Law, Tax Law, Contract Law, 99/110
Ce.f.a.s.s. 2013 — 2013
Certificate of Specialization, Criminology and Deviance Analysis, 100/100 cum laude
Liceo Scientifico Cosimo De Giorgi 1996 — 2001
High School Certificate, Scientific High School, 80/100
Experience
SouthWestern Business Process Services Ltd. (BPO) April 2015 - September 2015
Lucani d'Irlanda Association November 2014 - February 2015
Law Firm L. Messa September 2012 - September 2014
Office of Social Service for Minors at Juvenile Court of Lecce February 2013 - May 2013
Criminal Court of Milan and Director of Public Prosecution at Criminal Court of Milan March 2011 - July 2012
Law Firm M. Bajona September 2011 - December 2011
Office Information s.a.s. July 2010 - September 2010
Automobile Documentation Agency and Driving School Pedala’, Cantu’, Italy September 2009 - February 2010
Mediaworld, Euronics, Carrefour January 2004 - December 2008
Mediamarket S.p.A. August 2007 - September 2007
Skills
Sales Promotion, Diritto penale, Project management, Legal Research, Diritto penale minorile, Criminology, Criminal Law, Legal Assistance, Management, WordPress, Microsoft Office, Retail Sales, Customer Service, Social Media Marketing, Civil Litigation, Contenziosi commerciali, Negoziazione contratti, Diritto amministrativo, Criminal Procedure, Criminalità organizzata, Contenziosi civili, Legal Liability, Legal Writing, Diritto del lavoro, In-store Marketing, Vending, Lingua inglese, Assistenza legale, Diritto societario, Social Media