Florence Area, Italy
Project Manager presso Arval BNP Paribas Group
Automotive
Education
Università degli Studi di Firenze 2003 — 2010
Ingegneria Informatica
I.T.I.S. Galilei Livorno 1990 — 1994
Diploma perito Informatico, Informatica, Sistemi automazione, Elettronica applicata
Experience
Arval - BNP Paribas Group August 2008 - Present
Telecom Italia - TIM January 2003 - July 2008
Blu Spa October 2000 - December 2002
BLU spa March 2000 - December 2000
Skills
IT Outsourcing, Processi aziendali, Process Management, Partner Relationship..., Supplier Evaluation, Customer Engagement, Business Process..., MS Project, Project Delivery, Project delivery, Supplier Management, Process Optimization, Business Process, Customer Satisfaction, Gestione progetti..., Supplier Selection, Process Mapping, Mappatura dei processi..., Project Execution, Customer Loyalty, Miglioramento processi..., Emotional Intelligence, Project Portfolio..., Process Improvement, Project management, Supplier Negotiations, Customer Service, Software Project..., Process Development, IT Governance, Gestione servizi IT, Project Finance, Project planning, Project Planning, Customer Relations, Suppliers Development, Miglioramento processi, Software Training, Project Coordination, Customer Experience, Project Implementation, IT Service Management