Cagliari Area, Italy
Service Leader Responsabile Servizi c/o Schindler SpA
Mechanical or Industrial Engineering
Education
Università degli Studi di Cagliari 2008 — 2014
Target School 2013 — 2013
Wall Street Institute - Cagliari 2008 — 2011
Internal Course in Dell - April, 2nd - 2008 2008 — 2008
Internal Course in Dell - Feb, 5th - 2008 2008 — 2008
Internal Course in Dell - June, 4th - 2008 2008 — 2008
Internal Course in Dell - May, 3rd - 2008 2008 — 2008
Internal Course in Dell - Montpellier 2007 — 2007
Internal Course in Dell 2005 — 2005
Internal Course in Dell 2005 — 2005
Experience
Schindler October 2011 - Present
Schindler SPA April 2011 - October 2011
Stream Global Services October 2009 - April 2011
Stream Global Services September 2004 - April 2011
DELL February 2007 - September 2009
DELL SA September 2004 - September 2009
DELL May 2006 - January 2007
DELL August 2005 - May 2006
DELL October 2004 - July 2005
DELL September 2004 - October 2004
Skills
Customer retention, Assistenza clienti, Training, Telecommunications, Operations Management, Gestione account, CRM, Sales Management, Sales, Coaching, Leadership, Management, Team Leadership, Call Centers, Customer Experience, Microsoft Excel, Soddisfazione del..., Negotiation, Gestione team, Vendite, Teamwork, Team Building, Gestione operativa, Microsoft Office, Call center, Customer Service, Key Account Management, Outsourcing, Trattative, Storage, Business Development, Computer Hardware, Team leadership, Team Management, Assistenza tecnica, Gestione key account, Customer Retention, Marketing, Selling, Formazione, Hardware, Performance Management, Gestione vendite, Technical Support, Customer Satisfaction, Account Management, Software enterprise, Team building, Enterprise Software