Barcelona Area, Spain
Trainer Retail Coach en Retail+Coach
Consumer Services
Education
Dale Carnegie Spain 2014 — 2014
Dale Carnegie Barcelona 2009 — 2010
Université de Toulouse-le-Mirail (Toulouse II) 1986 — 1989
Licenciatura
Dale Carnegie Spain
Dale Carnegie Training Spain
Experience
Dale Carnegie Spain November 2014 - Present
Retail+Coach October 2013 - Present
DigitalDixit June 2013 - Present
PHILIPS FRANCE June 2010 - October 2012
Grupo Viajes Transvia Tours,SL September 2000 - May 2008
Skills
Teamwork, Team-oriented, Customer Experience..., Customer Experience..., Building Customer..., Executive Team Coaching, Windows, Customer Value, Customer Experience..., Liderazgo de equipos, Customer Oriented, Ventas, Microsoft Excel, Optimizar la..., Putting the Customer..., English, Coaching, Gestión y motivación de..., Desarrollo..., Servicio de atención al..., Trabajo en equipo, Cambio organizacional, Customer Satisfaction, Delivering Change, Microsoft Word, Customer Acquisition, Customer Insight, Teaching, Customer Experience..., Team Building, Delivering Workshops, Public Speaking, Customer Service, Customer Loyalty..., Delivering Technical..., Delivering Solutions, Inglés, Organizational..., Customer Value Creation, Customer Experience, Team Leadership, Consultoría de..., Customer Engagement, Liderazgo, Oratoria, Cross-functional Team..., Sales, Customer Support