Maria Isabel Lourenço Martins
Stockholm, Sweden
Hospitality
Education
Glion Institue of Higher Education 2007 — 2008
Post Graduate Diploma, Hospitality Management
2001 — 2006
Licentiate's Degree, Business Administration
Colégio dos Carvalhos 1998 — 2001
High School, Economics and Accounting
German School 1987 — 1998
Basic School
Experience
Scandic Hotels February 2013 - August 2014
RestaurangAssistans March 2012 - February 2013
The Hotel Brussels March 2011 - February 2012
The Hotel Brussels February 2011 - March 2011
Hilton Worldwide October 2010 - January 2011
Hilton Worldwide July 2010 - September 2010
Lausanne Palace & Spa July 2008 - June 2010
Lausanne Palace & Spa August 2009 - December 2009
The Landmark London January 2008 - July 2008
Skills
Hospitality, Catalog Layout, Hotel Management, Training, French, Pre-opening, Front Office, Microsoft Office, Pre-opening experience, Customer Satisfaction, Communication, Hotels, Rooms Division, Opening Hotels, Guest Service, Time Management, Travel, Reservations, Guest Service Management, English, Customer Service, Food, Opera, Banquets, Coordinating Events, Complaint Management, Report Writing, Micros, Portuguese, Hotel Booking, Teamwork, Coaching, Event Planning, Boutique Hotels, Hospitality Management, Team Leadership, Travel Management, OnQ, Employee Relations, Restaurants, Spanish, Concierge Services, Job Evaluation, Reservation, WiX, Hospitality Industry, Sales, Accounts Receivable