Hove, Brighton and Hove, United Kingdom
Head of Customer Success at ProdPad
Computer Software
Education
Concordia University 2010 — 2012
Master of Arts (M.A.), Communication and Media Studies
Concordia University 2004 — 2009
BFA, Music, Electroacoustics
Universidad San Ignacio de Loyola 2003 — 2004
BAS, Communication Studies
Experience
ProdPad May 2015 - Present
Zendesk April 2013 - Present
Brandwatch April 2014 - April 2015
Amilia Technologies October 2013 - April 2014
Amilia Corporation Inc. July 2013 - April 2014
Amilia Technologies Inc. July 2013 - April 2014
Amilia Corporation Inc. January 2013 - April 2014
CakeMail September 2010 - September 2012
Evoca May 2009 - July 2010
IITS Concordia September 2008 - August 2009
Skills
Spanish, Web Project Management, JavaScript, Agile Project Management, User Experience, Creative Writing, REST, Technical Support, Social Media, Hootsuite, Social Networking, Agile Methodologies, Web Development, Zendesk, Mac OS X, Start-ups, APIs, Social Media Marketing, Github, Salesforce.com, WordPress, Git, Web Applications, CRM, E-commerce, Wordpress, Pro Tools, Scrum, Coda, Email Marketing, Twitter, Customer Success, OS X, SaaS, New Media, jQuery, Handlebars, Blogging, HTML, Analytics, CSS, Customer Support, Photoshop, Debugging Code, Mou, Technical Writing, Networking, markdown, Management, Project Management