Madrid Area, Spain
Quality specialist & costumer service consultant
Public Relations and Communications
Education
UNED 2012 — 2019
Bachelor's degree
Universitat Oberta de Catalunya 2006 — 2007
Master
Universidad Complutense de Madrid 2003 — 2005
Phd
Universidad de Málaga 1998 — 2002
Master of Science (MSc)
Experience
Kantar Media June 2004 - Present
Skills
Flexible to Change, Documentalism, Liderazgo de equipos, Project Management, Redes sociales, Community Management, Gestión de proyectos, Online Advertising, Customer Oriented, Press Relations, High level of initiative, Spanish, Team Management, Estrategia de..., Francés, Prototipado rápido, Press Office, Illustrator, Audiencias, Team Leadership, English, French, Usabilidad, Social Media, Data Analysis, Gestión comunitaria, Mercadotecnia en medios..., Periodismo, Dirección y desarrollo..., Photography, Español, Marketing Strategy, Customer Support, Relaciones públicas, Evaluación heurística, Inglés, Customer Service, Customer Experience, Customer Engagement, Clipping, Web 2.0, Customer Retention, Journalism, Photoshop, Public Relations, Client Relations Skills, Customer Satisfaction, Social Media Marketing, SEO, Infosys